Sales Policy
Welcome to Hub Best. We aim to provide a premium shopping experience for all our customers. Our Sales Policy outlines the terms and conditions for purchasing products, ensuring transparency and a seamless process for all transactions.
1. Product Availability
- Stock Status: All products displayed on our website are subject to availability. We strive to ensure accurate stock levels, but in rare cases, items may become unavailable after an order is placed. We will notify you promptly and offer options for an alternative product, backorder, or full refund.
2. Pricing & Payment
- Pricing Policy: Prices are listed in USD and are subject to change without notice. The price at the time of your purchase will be honored. Additional fees such as taxes and shipping costs will be calculated at checkout.
- Accepted Payments: We accept major credit cards, debit cards, and other secure payment methods available on our site. All payments must be completed in full before your order is processed.
3. Order Processing & Shipping
- Order Confirmation: Upon placing an order, you will receive a confirmation email containing your order details. Please check the information carefully and contact us immediately if any adjustments are required.
- Processing Time: Orders are generally processed within 1-3 business days. During high-volume periods or special promotions, processing may take longer.
- Shipping & Delivery: We offer a variety of domestic and international shipping options, with costs and delivery times varying based on your location and chosen shipping method. Estimated delivery times will be provided during checkout.
4. Returns & Exchanges
If you are not fully satisfied with your purchase, we offer a return and exchange policy. Products may be returned or exchanged within a specific time frame if they are in their original condition and packaging. Please see our Return and Exchange Policy for full details on eligibility and procedures.
5. Warranty & Repairs
- All watches sold by Hub Best come with a manufacturer’s warranty, which covers any defects in material or workmanship. The warranty duration and terms may vary by brand, so please check the product details for more information.
- If your watch requires repairs or servicing, please contact our customer service team for assistance. Unauthorized repairs may void the warranty.
6. Order Cancellations
- Customer-Initiated Cancellations: If you wish to cancel your order, please contact us as soon as possible. If your order has not yet been shipped, we will process the cancellation and refund. If the order has already been dispatched, you may return the item according to our return policy.
- Store-Initiated Cancellations: We reserve the right to cancel an order if there are any issues with payment, inaccuracies in product information, or stock limitations. You will be notified, and any payment made will be refunded promptly.
7. Customer Service & Support
We are committed to providing excellent service. If you have any questions, concerns, or need assistance, please contact our customer support at 202-687-3434 or email [email protected]. We will do our best to respond to your inquiries quickly.
8. Disputes & Resolution
If you have any concerns regarding your purchase or the terms of this Sales Policy, we encourage you to reach out to our customer service team. We are here to address any issues and find an amicable resolution.
9. Changes to Sales Policy
We reserve the right to update or modify this Sales Policy as necessary. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.
By making a purchase at Hub Best, you agree to comply with this Sales Policy. We appreciate your trust and look forward to serving you with the best luxury watch shopping experience!
